Internet Protocol (IP) Captioned Telephone Service | FCC.gov

Internet Protocol (IP) Captioned Telephone Service | FCC.gov

Benefits of IP Captioned Telephone Service
IP CTS allows persons with hearing loss to take advantage of
advancements in communication technologies and Internet connections at
their residences and work places to more effectively use the telephone
in their jobs. In addition, with some forms of the service, captions can
be displayed on a screen in large text, using variable fonts and
colors, thus accommodating individuals with hearing
disabilities who also have low vision.

Temporary Requirements
To ensure that IP CTS is provided efficiently to persons who need to
use this service, the Commission recently established the following
requirements on a temporary basis:

• IP CTS providers are prohibited from offering financial and other
  rewards to consumers, charitable organizations, and audiologists and
  other professionals for the referral and registration of new IP CTS
  customers.
• New IP CTS users must self-certify to the provider that (1) they
  have a hearing loss requiring use of the service to effectively
  communicate over the phone, (2) they understand that the captioning
  service is provided by a live CA, and (3) they understand that the cost
  of the IP CTS calls is funded by the TRS Fund. If the user obtains IP
  CTS equipment for free or for less than $75, s/he must also provide
  certification that s/he needs IP CTS to communicate effectively over the
  phone from a third party professional. However, individuals who spend
  $75 or more for their end user equipment need only provide
  self-certification.
• IP CTS phones must have as a default setting that the captions are
  turned off, so that consumers need to turn on the captions for each
  call.

Emergency Call Handling Procedures

The FCC has adopted procedures for IP captioned telephone services
(CTS) that require the provider, at minimum, to automatically and
immediately transfer an emergency call to the appropriate 911 call
center or ensure that appropriate personnel are notified of the
emergency.
IP CTS providers must also: 1) prioritize emergency calls over
nonemergency calls; 2) communicate to the emergency personnel answering
the call the name of the TRS user, the location of the emergency, the
name of the provider, the CA’s call-back number, and the CA’s
identification number; and 3) re-establish contact between the caller
and emergency personnel if the call is disconnected.
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http://tinyurl.com/kjlxnnx

 CapTel Captioned Telephone | Now you can read captions of everything your caller says

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Weitbrecht Communications, Inc., Captioned Telephones | Hearing Loss, Hard of Hearing, Phone Captions, WiFi

CapTel 840i Captioned Telephone | Hearing Loss, Hard of Hearing, Phone Captions, WiFi

 

http://tinyurl.com/kl78nde
Hamilton CapTel Customer Care • 1006 12th Street • Aurora, NE 68818

Internet Protocol Captioned Telephone Service (IP CTS) is regulated and funded by the Federal
Communications Commission (FCC). Certification must be obtained through an independent third-party professional .
The independent third-party professional may be (but is not limited to) one of the following:
•
Audiologist•
Speech Pathologist•
Hearing Instrument Specialist•
Doctor or Nurse•
Vocational Rehabilitation Counselor
Social Worker / Service Provider
Medical or Health Professional
Occupational Therapist
•
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Certificate of Hearing Loss/Order Form 012114
TO BE COMPLETED BY APPLICANT:
The following are MANDATORY for use and operation of the Hamilton CapTel phone.
I understand the Hamilton CapTel 840i requires telephone service connectivity AND high-speed Internetconnectivity (wired or WiFi) to operate.
Yes, I have high-speed Internet and telephone service connectivity where the phone will be used.
No

APPLICANT’S ACCOUNT REGISTRATION INFORMATION
Applicant’s First Name*
Middle Initial
Last Name*
Address*
City*
State*
Zip*
Telephone Number*
E-mail*
(Only to be used for order confirmation)
Applicant’s Signature*
Applicant authorizes the below named professional to transmit this certification and the information contained herein to Hamilton CapTel.
TO BE COMPLETED BY AN INDEPENDENT THIRD-PARTY PROFESSIONAL:
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
I certify that this applicant has hearing loss that necessitates the use of Captioned Telephone Service to communicate in a manner that is functionally equivalent to telephone service experienced by individuals without hearing difficulties. I further certify that I have not been offered nor provided any direct or indirect incentive (financial or otherwise) tied to this consumer’s decision to use the service.
I further certify that no joint marketing arrangement exists between myself/my organization and Hamilton CapTel, and I have not made, nor do I have the opportunity to make a profit on the sale of IP CTS equipment to consumers.
Name*
Title*
Business/Agency*
Address*
City*
State*
Zip*
Telephone Number*
E-mail*
Signature*
Date*
all fields must be completed.